Question 1

How does the pricing work?

Accepted Answer

The pricing of your cleaning depends on a variety of factors. Our commute, the products used, and the floor space are all taken into account when determining the cost of a clean. We will do a walk-through of your home and figure out the pricing from there!

Question 2

What products are used?

Accepted Answer

We use a combination of products for our cleaning, but our top priority is our customers. We ensure that all our products are pet-friendly and child-safe. If you have any questions or specific concerns, please email us directly!

Question 3

How far in advance do I need to book a cleaning?

Accepted Answer

This varies depending on the cleaning you are looking for. Give us about 2 weeks, and we should be set to go!

Question 4

Will I have the same cleaner for every visit?

Accepted Answer

Maybe, maybe not! This all depends on the availability of our employees. More likely than not, you will get the same 2 or 3 cleaners every time.

Question 5

What is your cancellation or rescheduling policy?

Accepted Answer

We understand that life can throw you some curveballs. We would appreciate 24-48 hours notice for cancellation.

Question 6

What if I have allergies or a sensitive nose?

Accepted Answer

Our products are safe for both people and pets. If you encounter any issues, please let us know, and we will work to resolve them!

faq

Frequently Asked Questions